Wholesalepos will endeavour to deliver your order in perfect condition, however, accidents do happen and where there is a problem, we will fix it as quickly and efficiently as possible. If the plastic we deliver is imperfect, or incorrect in any way, please contact us at your earliest convenience (within 14 days of receipt of delivery) and we will refund your money or exchange your product. We will ask you to send us photographs of the affected products.
In the case of special orders, these cannot be returned except if the order is incorrectly cut or otherwise faulty in some way.
If you are returning an order to us, please make sure that it is returned safely with as much of the original packaging and the film protecting the surfaces still intact.
Orders Damaged in Transit:
Amendments and cancellations:
- If, for any reason, you need to cancel or amend an order, please contact us within 7 days of placing your original order. Please note that orders for plastic sheet cut to size or with holes cannot be cancelled or amended once they have been submitted.
- If your order has already been processed by the time you come to cancel or amend it, it will be necessary for you to return it using the returns policy as outlined above.
We dispatch orders to the UK and Europe. Delivery charges are based on the longest side of the sheet ordered. Only one delivery charge will be applied per order regardless of how many items have been ordered.
Orders under £150 (inc VAT)
Orders over £150 (inc VAT)
Under 500mm Long
500mm to 1449mm Long
1450mm to 2440mm Long
Over 2440mm and Longer
Europe 7-10 working days
Contact us for express prior to ordering.
We process and dispatch most orders within 48 hours of receiving the order & cleared funds, standard delivery time as listed below:
- Standard delivery 3-5 days
- Express delivery 1-3 days
If you require a quick delivery you may consider opting for our Express Delivery at the checkout. Express Delivery orders will be processed immediately and will be delivered using our preferred nationwide carrier.
Next Day Delivery
Next Day delivery is not offered via our site, please contact us directly to discuss your requirement
Collection is available from our Factory/Warehouse in Chelmsford, Essex CM3 8DQ. When placing an order on our website there is an option on the final stage of the checkout for Collection/pickup. Once your order is ready for collection you will be notified the order is ready.
Due to the bespoke offering of” made to measure” sheet and associated products we supply, we provide delivery prices at our standard rate and reserve the right to cancel an order should it become economical to fulfil the order. In these rare circumstances the customer will be contacted first to discuss alternative delivery options.
Some delivery postcodes and areas can incur increased delivery costs, if this is likely to happen, we will contact the customer to discuss any delivery surcharges that may have to be applied.
Below are some examples of delivery areas which may delivery surcharges be applied,
- Channel Islands
- Scottish Islands
- Isles of Scilly
- Scottish Highlands
- Remote areas
Cookies and Privacy
We are committed to safeguarding the privacy of our website visitors and customers.
This statement applies where we are acting as a data controller with respect to your personal data; in other words, where we determine the purposes and means of the processing of that personal data.
How We Use Your Personal Data
We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is our analytics tracking system. This usage data may be processed for the purposes of analysing the use of the website and services. The legal basis for this processing is consent, our legitimate interests, namely monitoring and improving our website and services and fraud prevention.
We may process your account data ("account data"). The account data may include your name and email address. The account data may be processed for the purposes of operating our website, providing our services, ensuring the security of our website and services, maintaining back-ups of our databases and communicating with you. The legal basis for this processing is consent, our legitimate interests, namely monitoring and improving our website and services and fraud prevention.
We may process information that you post for publication on our website ("publication data"). The publication data may be processed for the purposes of enabling such publication and administering our website and services. The legal basis for this processing is consent, our legitimate interests, namely monitoring and improving our website and services and fraud prevention.
We may process information contained in any enquiry you submit to us regarding goods and/or services ("enquiry data"). The enquiry data may be processed for the purposes of offering, marketing and selling relevant goods and/or services to you. The legal basis for this processing is consent, our legitimate interests, namely monitoring and improving our website and services and fraud prevention.
We may process information relating to transactions, including purchases of goods and services, that you enter into with us through our website ("transaction data"). The transaction data may include your contact details, your card details and the transaction details. The transaction data may be processed for the purpose of supplying the purchased goods and services and keeping proper records of those transactions. The legal basis for this processing is the performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract and our legitimate interests, namely the proper administration of our website and business or fraud prevention.
We may process information that you provide to us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is consent.
We may process information contained in or relating to any communication that you send to us ("correspondence data"). The correspondence data may include the communication content and metadata associated with the communication. Our website will generate the metadata associated with communications made using the website contact forms. The correspondence data may be processed for the purposes of communicating with you and record-keeping. The legal basis for this processing is consent, our legitimate interests, namely monitoring and improving our website and services and fraud prevention.
We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely The protection and assertion of our legal rights, your legal rights and the legal rights of others.
We may process any of your personal data identified in this policy where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice. The legal basis for this processing is our legitimate interests, namely the proper protection of our business against risks.
In addition to the specific purposes for which we may process your personal data set out in this Section, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
Automated Decision Making
We will use your personal data for the purposes of automated decision-making in relation to order processing
Providing Your Personal Data To Others
Financial transactions relating to our website and services are handled by our payment services providers, Sagepay. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
In addition to the specific disclosures of personal data set out in this above, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.
International Transfers Of Your Personal Data
You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.
Retaining And Deleting Personal Data
Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Notwithstanding the other provisions of this Section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
We may update this policy from time to time by publishing a new version on our website.
You should check this page occasionally to ensure you are happy with any changes to this policy.
We may notify you of changes to this policy by email.
In this Section, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent.
You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data. The first copy will be provided free of charge, but additional copies may be subject to a reasonable fee.
You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed]. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
To the extent that the legal basis for our processing of your personal data is:
(a) consent; or
(b) that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract, and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
You may exercise any of your rights in relation to your personal data by written notice to us in addition to the other methods specified in this Section.
Third Party Websites
Our website includes hyperlinks to, and details of, third party websites.
We have no control over, and are not responsible for, the privacy policies and practices of third parties.
Personal Data Of Children
If we have reason to believe that we hold personal data of a person under that age 16 in our databases, we will delete that personal data.
Please let us know if the personal information that we hold about you needs to be corrected or updated.
A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie will expire at the end of the user session, when the web browser is closed.
Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
Cookies That We Use
Cookies Used By Our Service Providers
Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.
To change your cookie settings, or if you want to be notified each time a cookie is about to be used, you should amend the settings provided in your web browser to prevent us from storing cookies on your computer hard drive.
For information on how to disable cookies, please consult the "Help" tab of your browser via the menu bar.
Blocking all cookies will have a negative impact upon the usability of many websites.
If you block cookies, you will not be able to use all the features on our website.
This website is owned and operated by Wholesalepos Ltd
Wholesalepos Ltd is registered in England and Wales under registration number xxxxxxxxxxx and our registered office is xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Our principal place of business is xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
You can contact us:
(a) by post, to the postal address given above;
(b) using our website feedback page;
(c) by telephone, on the contact number published on our website; or
(d) by email, using the email address published on our website.
We have set up Trade Accounts to make it easier and quicker for business customers to order on a regular basis.
Why apply for a trade account?
Simple re-ordering of previous orders
Timed saved during checking out
Quick and easy approval process
How to register
Contact us for further details
Please note we do not offer credit accounts.